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Subscription Model

🔐 TidyShelves · Subscription overview · 📦 Tenant-based plans

Subscription Model ✨

📊 This page describes the TidyShelves subscription tiers, limits, and how they map to a tenant (account).

🧾 Each subscription is per tenant account, not per individual user or device.

🎁 The paid tiers - Solo, Essentials, Pro, and Business - include a 14-day free trial per tenant.

🧩 One tenant. Multiple people. Multiple devices. All sharing the same smart inventory.

Starter · FreeSoloEssentialsProBusinessEnterprise

1. Core Concepts​

1.1 Tenant​

  • A tenant represents one account (for example a home, family, team, or business).
  • All data (items, folders, media) belong to the tenant.
  • All users and devices under that tenant share the same inventory and subscription limits.

1.2 Users​

  • A user is a person who can sign in.
  • Each tier defines how many users (seats) can be attached to the same tenant.
  • Additional users for the same tenant are onboarded via invitation and must respect the tier’s user limit.

1.3 Devices​

  • A device is a phone, tablet, or computer that stays signed in to TidyShelves.
  • Each tier defines how many devices can actively sync for a tenant.
  • All devices share the same tenant data and follow the same item and media limits.

1.4 Items and Photos​

  • An item is a single inventory entry in the system.
  • Tiers define:
    • Maximum number of items per tenant.
    • Maximum number of photos per item.

2. Tier Overview​

At a glance, here are the tiers and who they are for:

Free · Starter

Starter 🪴

Try TidyShelves with a tiny but mighty inventory.

$0forever · 100 items
  • 1 user · 1 device
  • Up to 2 photos per item
  • Manual sync 🔁
  • Perfect for quick tests and very small inventories

✅ Best for getting started with zero commitment

Sign Up

Personal

Solo 👤

For power users with larger personal collections.

$5/ month · $48 / year
  • 1 user · 1 device
  • Up to 1,000 items
  • Up to 3 photos per item
  • Automatic sync ~ every 6 hours + Manual sync
  • Includes a 14-day free trial for new tenants

🌟 Great for hobbyists and collectors

Start Free Trial

Buy Now

Most popular

Essentials 🏠

One shared inventory for couples, families, and roommates.

$12/ month · $120 / year
  • 2 users · 2 devices
  • Up to 1,000 items
  • Up to 5 photos per item
  • Automatic sync ~ every 3 hours + Manual sync
  • Includes a 14-day free trial for new tenants

💚 Ideal home base for most households

Start Free Trial

Buy Now

Teams

Pro 🚀

For contractors, organizers, and small teams that live in their inventory.

$29/ month · $288 / year
  • 5 users · 5 devices
  • Up to 2,000 items
  • Up to 8 photos per item
  • Automatic sync ~ every hour ⏱️ + Manual sync
  • Basic webhooks + advanced search & filters
  • Includes a 14-day free trial for new tenants

🔧 Built for serious, day-to-day operations

Start Free Trial

Buy Now

Growing teams

Business 🏢

Multi-location inventories with more users and devices.

$59/ month · $588 / year
  • 8 users · 10 devices
  • Up to 5,000 items
  • Up to 10 photos per item
  • Automatic sync ~ every 10 minutes + Manual sync
  • Webhooks, RBAC, multi-location support
  • Includes a 14-day free trial for new tenants

📦 Great for small & medium businesses

Start Free Trial

Buy Now

Custom

Enterprise 🏛️

Custom limits, SSO, and integrations for larger organizations.

Custompricing & limits
  • 25+ users · 25+ devices
  • 10,000+ items · unlimited photos*
  • Real-time sync + Manual sync & full API access
  • SSO + extended audit & retention

🤝 Contact us for tailored onboarding & SLAs

Contact Sales

  • “Unlimited” is within reasonable, fair-use operating limits. Extremely high-volume scenarios can be handled via custom contracts.

2.2 Tier comparison (table view)​

The table below gives a compact, side-by-side view of the same tiers:

TierMonthlyYearlyTrialItems
per tenant		UsersDevicesPhotos
per item		Sync
cadence		API / WebhooksSSO
Starter$0$0None100112Manual onlyNoNo
Solo$5$4814 days1,0001136 hours + manualNoNo
Essentials$12$12014 days1,0002253 hours + manualNoNo
Pro$29$28814 days2,0005581 hour + manualWebhooks (basic)No
Business$59$58814 days5,0008101010 minutes + manualWebhooksNo
EnterpriseCustomCustomNo trial10,000+25+25+UnlimitedReal-time + manualFull API (and more)Yes

3. Tier Details​

3.1 Starter​

Who it is for

  • Individuals trying TidyShelves for the first time.
  • Very small inventories and test usage.

Limits

  • Items: up to 100 per tenant.
  • Users: 1 user seat.
  • Devices: 1 device.
  • Photos per item: up to 2.

Sync and features

  • Manual sync only.
  • No API access.
  • No SSO.
  • Basic support.

3.2 Solo​

Who it is for

  • Individuals with larger personal inventories.
  • Collectors, hobbyists and students using TidyShelves alone.

Limits

  • Items: up to 1,000 per tenant.
  • Users: 1 user seat.
  • Devices: 1 device.
  • Photos per item: up to 3.

Sync and features

  • Automatic sync approximately every 6 hours, plus manual sync on demand.
  • No API access.
  • No SSO.
  • CSV export.
  • Priority email support.

3.3 Essentials​

Who it is for

  • Couples, families, and roommates.
  • Small shared households that want one shared inventory.

Limits

  • Items: up to 1,000 per tenant.
  • Users: 2 user seats (two people can sign in).
  • Devices: 2 devices.
  • Photos per item: up to 5.

Sync and features

  • Automatic sync approximately every 3 hours, plus manual sync on demand.
  • No API access.
  • No SSO.
  • CSV export.
  • Priority email support.

3.4 Pro​

Who it is for

  • Contractors, small teams, and serious organizers.
  • Hosts, property managers, and similar use cases.

Limits

  • Items: up to 2,000 per tenant.
  • Users: 5 user seats.
  • Devices: 5 devices.
  • Photos per item: up to 8.

Sync and features

  • Automatic sync approximately every 1 hour, plus manual sync on demand.
  • Basic webhook support (create, update, delete events).
  • No SSO.
  • Advanced search and filters.
  • Location tagging.
  • PDF and CSV export.
  • Shareable item links.

3.5 Business​

Who it is for

  • Small and medium businesses.
  • Teams that need multi-location support and more devices.

Limits

  • Items: up to 5,000 per tenant.
  • Users: 8 user seats.
  • Devices: 10 devices.
  • Photos per item: up to 10.

Sync and features

  • Automatic sync approximately every 10 minutes, plus manual sync on demand.
  • Webhook support.
  • No SSO.
  • Role-based access control.
  • Multi-location / branch support.
  • Low-stock alerts.
  • Audit logs with limited retention.

3.6 Enterprise​

Who it is for

  • Larger organizations.
  • Teams that require SSO, API integration, and custom limits.

Limits

  • Items: 10,000+ per tenant (scales by contract).
  • Users: 25+ user seats.
  • Devices: 25+ devices.
  • Photos per item: unlimited (within reasonable usage).

Sync and features

  • Real-time sync, plus manual sync on demand when needed.
  • Full API access (and additional integrations).
  • SSO (for example Entra ID, Okta, Google Workspace).
  • Extended audit logs and backup retention.
  • Dedicated onboarding and SLAs.

4. Account Model Summary​

  • All limits (items, users, devices, photos per item) are per tenant account.
  • Every user attached to the tenant sees the same inventory.
  • When subscription tiers change (upgrade or downgrade), limits adjust, but data remains in place.
  • Enforcement of limits happens on the server and is surfaced to the client via configuration and error responses.

5. Frequently Asked Questions​

5.1 Is the limit per user or per tenant?​

Limits are per tenant account.
All users and devices you invite into that tenant share the same item limit, device limit, and features.
This keeps billing predictable and tenant-aware.

5.2 What is the difference between users and devices?​

  • Users are people who can sign in (each user has their own identity).
  • Devices are the physical clients (for example iPhone, iPad, Mac, Windows PC) that stay signed in and can sync data.

Higher tiers allow more users and more devices, but all of them still operate on the same shared tenant inventory.

5.3 How do additional users join an existing tenant?​

Additional users do not create their own tenant for shared accounts. Instead:

  1. The existing tenant owner (or admin) sends an invite from within the app.
  2. The invited person follows the invite link and signs in.
  3. The backend attaches that user’s identity to the inviting tenant, if there is remaining capacity in the tier.

This keeps the tenant model consistent and prevents accidental creation of separate tenants for the same household or business.

5.4 What happens if we hit an item, user, or device limit?​

  • The app shows a clear message when you reach any limit (items, users, devices, or photos per item).
  • You can either:
    • Free up space (for example by deleting items or removing unused devices), or
    • Upgrade to a higher tier to increase the limits.

The backend always validates limits, even if a client is temporarily out of date, so the system stays consistent.

5.5 Can we upgrade or downgrade plans?​

Yes.

  • Upgrades: take effect immediately and increase limits for the same tenant.
  • Downgrades: are allowed, but if your current usage exceeds the new tier’s limits, the client will show guidance on what needs to be cleaned up or archived.

In all cases, data is preserved; the main change is which actions are allowed going forward under the new subscription tier.